Shipping policy
How much does the shipping cost?
We sometimes offer free domestic shipping by discount code or promotions.
For more information about our free shipping, here are the details:
- Our Free Shipping offer is available in the contiguous United States only. Orders shipped to Alaska, Hawaii, or international addresses do not qualify.
- Items purchased with a PO (purchase order) do not qualify for Free Shipping.
- Free Shipping does not apply to special orders and oversized/overweight products.
- If you return your purchase, then the cost of shipping will be deducted from any refund or credit.
- Lightweight items (13 ounces or less) will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within two to four days. Heavier items ship via FedEx Ground or UPS Ground. Delivery times range from one to five days, depending upon the distance to the destination.
- Free Shipping may not be combined with other offers or discounts.
(Note: the above free shipping details was taken from sweet water for reference purposes only - we can modify it based on your own shipping terms)
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How long will I wait for my order?
Please allow 24-48 hours for order processing. Once your order is processed, it will be shipped out and will arrive within 2-5 business days for domestic orders. Please consider that shipping times may vary depending on your location.
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Do you ship internationally?
We currently ship within the US and Canada. We are working on expanding our marketplace beyond North America. If you'd like us to ship to your country, email us! This will help us decide which countries to enter next!
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What if I'm having an issue with my order?
With any questions or concerns about your order, transit times, etc, please contact us through the chat on this website or via email: info@djstudio.shop. Our support team is available to assist you from Monday to Saturday, 12:00 pm to 7:00 pm | Sunday, 12:00 pm to 05:00 pm